Short, narrated walkthroughs of every part of the platform — recorded in the real app. Watch, then open the full step-by-step guide.
Sign up for Retailer OS, confirm your email, and land in your new store — step by step.
Full guideSign in, finish onboarding, add your first items, and ring up your first sale in Retailer OS.
Full guideAsk questions about your own store data in plain English with the built-in Retailer OS assistant.
Full guideFind any item, customer, or order and jump to any screen with global search and the Command palette.
Full guideYour home base in Retailer OS — today's numbers, alerts, and shortcuts into every module.
Full guideOpen and close registers, set a cash float, and reconcile the drawer at end of day in Retailer OS.
Full guideRing sales faster with the POS hotkeys — F2 search, F3 quantity, F4 discount, F5 customer, F8 charge, and more, all from the keyboard.
Full guideKeep selling when the internet drops — Retailer OS POS queues sales locally and syncs them automatically when you reconnect.
Full guideScan or search an item to see its price and live stock without starting a sale.
Full guidePrint, email, or text receipts, customise what they show, and reprint past ones in Retailer OS.
Full guideTake items back, refund to the original tender or store credit, and restock — with a full audit trail.
Full guideStep-by-step — build a cart, add a customer, apply discounts, take split payment, and finish a sale in Retailer OS POS.
Full guideAdd and manage your catalog in Retailer OS — names, prices, costs, barcodes, variants, and per-channel online settings.
Full guideOrder stock from vendors, receive against the PO, and update inventory + costs automatically in Retailer OS.
Full guideAdd a product from a few photos in three quick steps, or photograph a supplier invoice to add every line on it at once.
Full guideSet reorder points so Retailer OS tells you what to reorder before you run out — and turns it into a purchase order.
Full guideTrack one live stock balance per item at every location in Retailer OS — and understand available vs quantity.
Full guideMove stock between locations and reconcile the system to the shelf with full or cycle counts in Retailer OS.
Full guidePick, pack, fulfil, and notify customers for online-store and BOPIS orders in Retailer OS.
Full guideFind any completed sale across every channel, view and reprint receipts, and start a return in Retailer OS.
Full guideCustomer profiles with purchase history, loyalty, and store credit in Retailer OS — and how to add one to a sale.
Full guideSend campaigns and automated flows to your customers from Retailer OS, using the purchase data you already have.
Full guideLet customers buy on account, track what they owe with aging and statements, and manage store credit in Retailer OS.
Full guideOffer delivery and buy-online-pickup-in-store (BOPIS), then pick, pack, and hand off online orders in Retailer OS.
Full guidePut chosen products on sale under one shareable link, at wholesale or a special price, and see the orders each deal brings in.
Full guideFlip any item to your Online store, set an online price, and see it go live for customers in your public storefront.
Full guideTurn on the Retailer OS online store, choose what sells online, attach your domain, and take payments.
Full guideReview shoppers who apply for a wholesale account, pick their pricing tier, and approve them so they see wholesale prices online.
Full guideConnect Amazon or eBay to Retailer OS, choose what to list, and sync inventory and orders from one catalog.
Full guideSell, reload, and redeem gift cards as a tender online and in-store in Retailer OS.
Full guideSet up loyalty tiers and points that customers earn and redeem online and in-store in Retailer OS.
Full guideThe vertical-specific tools in Retailer OS — jewelry certificates, cannabis compliance, restaurant tabs/KDS, appointments, and more.
Full guideTake in repairs, track status and parts + labour, and collect payment in Retailer OS — for auto, bike, and general repair shops.
Full guideImport your existing data, connect accounting and marketplaces, and use API keys and webhooks in Retailer OS.
Full guideSee what you pay for Retailer OS in Setup → Billing — stores, users, add-ons, Messaging and AI plans, and invoices.
Full guideInvite staff, assign roles, and control who can override prices, process refunds, and see reports in Retailer OS.
Full guidePoint of sale, inventory, and your team in one place. Start a 14-day free trial with no card required, or book a walkthrough with our team.